Background Research
What are anomalies? How is it different in NASA's environment? We started with a blank slate, knowing little about NASA and the problem at hand. We went through various stages of extensive background research to set a solid foundation of understanding.
Literature Review
Understanding NASA Human Systems Integration Division, training procedures, and anomalies
NASA Interviews
Interviewing astronauts, spaceflight trainers, researchers, and flight controllers
Analogous Domains
Interviewing pilots, new parents, game designers, scientists, and designers to understand
Creative Problem Solving
Seeing how creativity and anomalies intersect in the NASA context
Literature Review
Our team conducted an extensive literature review to gain a comprehensive understanding of key topics relevant to our research. We delved into the intricacies of NASA's Human Systems Integration Division, exploring how they integrate human considerations into the design and operation of aerospace systems. This provided us with valuable insights into the critical role of how everything is integrated with each other in ensuring mission success and astronaut safety.
We also looked into anomalies in space missions. We studied historical data on anomalies, their causes, and the strategies employed to resolve them. The largest incidences included the Challenger disaster in 1986 and Columbia disaster in 2003, but we also looked at resolved anomalies such as the Apollo 13 mission.
This analysis highlighted the importance of problem-solving skills and adaptive strategies in addressing unexpected challenges during missions. By synthesizing these findings, we have laid a solid foundation for developing effective tools and methodologies to support future space exploration efforts.
NASA Interviews
During our visit to the IWS conference, we had the privilege of interviewing numerous NASA experts across a range of disciplines including but not limited to medical research, analog operations, and also astronaut training.
While not every subject was directly related to our project, we were able to understand much more about the full picture of NASA and how different elements integrate with each other.
Analogous Domains
We also explored other analogous domains including but not limited to aviation, design, and engineering to see how people in other fields solve problems.
Aviation had many similar procedures in relation to NASA flight controllers where both pilots and flight controllers will include simulation into their training, but abnormal procedures aren't necessarily formally practiced. However, both emphasize the importance of communication, especially communicating with other about the situation at hand.
In design, the major difference that comes with problem solving would be the creative aspect that can be incorporated. There was heavy emphasis on empathy and client delivery while in contrast, engineering was more based on logic flow and how accurate the delivery is.
Creative Problem Solving
During the background research phase, we also looked deeply into creative problem solving as that would be an aspect that astronauts must exude when dealing with long-duration mission.
Through various creative problem solving models, we discovered that there isn't a model directly applicable for NASA's specific environment. During long-duration missions, NASA astronauts are in a high risk, low support, and no back-up environment, making it extremely difficult to map directly to a creative problem solving model. Therefore, we created our own called the ARRC Model.